If you’re Apple, or any personal device maker for that matter, the epicenter of your most serious issues management challenge has begun brewing inside a brick building on Lafayette Street in New York City.
That’s where the Public Theater is hosting Mike Daisey in a one-man show entitled, “The Agony and Ecstasy of Steve Jobs,” which runs through November 13.
Daisey, described by the New York Times as “one of the greatest solo storytellers of contemporary theater,” isn't on stage to pay homage to Apple or its late CEO Steve Jobs. He is zeroing in on the legendary company’s supply chain in China, where he went undercover to visit the factories that give birth to the personal technology we rely on each day.
“I’d expected conditions to be bad, to be worse than I’d ever experienced, and I’ve lived a relatively comfortable life. What was shocking to me was the level of dehumanization built into the systems that have been put into place by American corporations in collusion with suppliers,” Daisey told the Theater section of the Times in an interview last month.
The Times' recent review of the production underlined a threat device makers should take seriously.